Return & Refunds

 We're here to make the home and garden you've always dreamed of. We want you to love your purchase, and understand that sometimes it just doesn't work out. You can request a return within 15 days of receiving your order. For a change of mind return, we offer the choice of exchange, store credit, or full refund.

An item must be returned in the same condition you received it and is in the original box and/or packaging. It is the customer’s responsibility to sufficiently package an item being returned to ensure the item is adequately protected in return transit. This includes a change of mind returns & faulty/incorrect orders.

Return costs will be covered by the customer. Floraland reserves the rights to make changes to this Change Of Mind Policy without notice.

If you would like to discuss the return & refund please email: info@floraland.com.au